To serve and cross sell at point of contact to AffinityPrestige current account holders by providing a known point of contact in the branch for prestige banking.  Sales,Portfolio management, Legislative compliance, Risk management, Relationship management, Problem solving,planning and decision making, Knowledge, experience and personal competencies and Customer Commitment Drivers

 

 

To support the Business Manager with the day to day running and maintenance of a Focus portfolio: by providing a central office-bound contact point for customer service queries/ requests, assistance in the preparation of credit applications and loan documentation, adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions.  Lending support and risk management, Customer service quality and efficiency, Sales, Compliance with legislation, Key performance measures, Maintain relationships with portfolio customers, Problem solving, planning and decision making, Knowledge, experience and personal competencies and Customer commitment drivers